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The Moon-I (EU) Portable AC EV Charger is a versatile and portable electric vehicle charging solution suitable for both indoor and outdoor use. With an adjustable charging output between 8A and 40A, it offers flexible charging options for different vehicles and requirements. Thanks to its high IP65 protection rating, it is water and dust resistant, ensuring reliable use in a variety of environments.
Features:
Adjustable charging current: 8A-32A or 8A-40A (depending on model)
Maximum output power: 3.5 kW to 7.36 kW
Input voltage: AC 230V, single-phase current
Output connectors: Type 1 and Type 2 (compatible with European standards)
Protection mechanisms: Overload, overvoltage, undervoltage, ground fault, and short circuit protection
Display: 3.5-inch LCD for easy operation
Cable: 5 meters long for greater flexibility
Operating temperature: -30°C to +65°C
Material: PC94V0 technology – lightweight and robust
The charger is CE and RoHS certified and features touch operation and a timer function for charging control. Its portable design makes it ideal for home use and on the go.
📦 Shipping & Delivery Information
At Calio, we’re committed to getting your order to you quickly, safely, and with no surprises.
🌍 Where Do We Ship?
We currently offer shipping throughout the United States. Whether you're in a big city or a small town, we’ve got you covered.
💸 Shipping Costs
Good news—shipping is completely free on all orders. No hidden fees, no extra charges. Just straightforward service.
⏱️ Delivery Timeline
We work hard to get your order to you as fast as possible:
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Processing Time: 1–2 business days (Monday–Friday)
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Shipping Time: 2–4 business days (Monday–Friday)
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Order Cut-off Time: 12:00 AM EST (GMT-5)
You’ll receive a confirmation email as soon as your order is on the way.
🧾 Can I Ship to Multiple Addresses?
We currently do not support shipping to multiple addresses in one order. If you’d like items sent to different locations, please place a separate order for each destination.
🔍 Order Tracking
Once your order ships, you’ll get an email with your tracking number. Please allow up to 48 hours for tracking info to update.
If you haven’t received your order within 20 days of shipment, don’t hesitate to contact us at support@calioshop.us with your name and order number. We’ll be happy to help!
💔 What If My Order Arrives Damaged?
We’re so sorry to hear that! If your order shows up damaged, please contact us right away at support@calioshop.us. Be sure to include your order number and a clear photo of the item so we can make it right.
🤝 Need Help?
Still have questions? We’re here for you.
Calio, LLC
support@calioshop.us
(386) 337-8715
13690 NW 14th St, Doral, FL 33182
Easy Returns & Hassle-Free Refunds
At Calio, your satisfaction is our top priority. If something isn’t quite right, our return and refund process is designed to be simple, transparent, and stress-free—just the way it should be.
30-Day Return Window
We get it—sometimes things don’t work out. That’s why you have 30 days from your order date to return your item for a full refund. No pressure, no hassle.
Exchanges
Need a different size, color, or product? We’re here to help. Reach out to us at support@calioshop.us, and we’ll do our best to make it right with an easy exchange or personalized solution.
Inspection & Refund Process
Once your return arrives, our team will inspect it within 5–7 business days. If everything checks out, your refund will be processed. Depending on your payment provider, please allow an additional 3–7 business days for the funds to show up in your account.
Order Cancellations
Changed your mind before your order ships? No problem—just let us know as soon as possible. A small 5% processing fee will apply to cover transaction costs.
Return Shipping & Fees
We believe in fair and full refunds. That means:
-
No restocking fees
-
No return shipping deductions
You’ll receive your entire payment back—simple as that.
Product-Specific Return Notes
Some items may come with specific return conditions due to manufacturer policies. Please check individual product listings or email us at support@calioshop.us if you have questions.
About Chargebacks
If there’s ever an issue with your order, please reach out to us first. We’re quick to respond and committed to resolving any problems. Initiating a chargeback without contacting us can cause delays and complications.
Note: Fraudulent chargebacks are treated seriously and may be pursued legally.
Still Need Help?
Our customer support team is here for you. Don’t hesitate to get in touch:
Calio, LLC
support@calioshop.us
(386) 337-8715
13690 NW 14th St, Doral, FL 33182
Easy Returns & Hassle-Free Refunds
At Calio, your satisfaction is our top priority. If something isn’t quite right, our return and refund process is designed to be simple, transparent, and stress-free—just the way it should be.
30-Day Return Window
We get it—sometimes things don’t work out. That’s why you have 30 days from your order date to return your item for a full refund. No pressure, no hassle.
Exchanges
Need a different size, color, or product? We’re here to help. Reach out to us at support@calioshop.us, and we’ll do our best to make it right with an easy exchange or personalized solution.
Inspection & Refund Process
Once your return arrives, our team will inspect it within 5–7 business days. If everything checks out, your refund will be processed. Depending on your payment provider, please allow an additional 3–7 business days for the funds to show up in your account.
Order Cancellations
Changed your mind before your order ships? No problem—just let us know as soon as possible. A small 5% processing fee will apply to cover transaction costs.
Return Shipping & Fees
We believe in fair and full refunds. That means:
-
No restocking fees
-
No return shipping deductions
You’ll receive your entire payment back—simple as that.
Product-Specific Return Notes
Some items may come with specific return conditions due to manufacturer policies. Please check individual product listings or email us at support@calioshop.us if you have questions.
About Chargebacks
If there’s ever an issue with your order, please reach out to us first. We’re quick to respond and committed to resolving any problems. Initiating a chargeback without contacting us can cause delays and complications.
Note: Fraudulent chargebacks are treated seriously and may be pursued legally.
Still Need Help?
Our customer support team is here for you. Don’t hesitate to get in touch:
Calio, LLC
support@calioshop.us
(386) 337-8715
13690 NW 14th St, Doral, FL 33182