At Calio, your privacy matters. This policy explains how we collect, use, and protect your personal information when you interact with our website or make a purchase from calio.com.
1. Information We Collect
When you shop with us or browse our store, we may collect the following:
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Personal Details: Name, billing/shipping address, email, and phone number (provided during checkout or account creation).
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Device Information: IP address, browser type, and operating system—automatically collected to help us optimize our site’s performance.
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Marketing Preferences: If you opt in, we may send you emails about new arrivals, exclusive offers, or updates from Calio.
2. Your Consent
How You Give It
By placing an order, creating an account, submitting contact forms, or completing a transaction, you’re giving us permission to use your information for that specific purpose.
Marketing Consent
We’ll always ask for your clear permission before using your information for secondary purposes, like newsletters or promotions.
How to Withdraw Consent
You can unsubscribe or update your preferences anytime by contacting us at support@calioshop.us or calling (386) 337-8715.
3. Disclosure
We may disclose your information:
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To comply with legal obligations
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If you violate our Terms of Service
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In connection with a merger, acquisition, or business transition
4. Payment & Third-Party Services
We partner with trusted third-party providers to process payments and deliver services securely. These providers will only access your information as needed to perform their roles.
If you use a direct payment method, your payment details are encrypted and handled in accordance with PCI-DSS (Payment Card Industry Data Security Standards). We do not store your full payment data.
Please review third-party privacy policies (like Stripe, PayPal, or your card issuer) for their specific data handling practices.
5. Security
We take your security seriously and follow industry best practices, including:
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SSL encryption for all sensitive data
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AES-256 encryption for secure storage
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Regular audits and compliance with PCI-DSS standards
While no method of transmission is 100% secure, we work hard to protect your data from misuse, loss, or unauthorized access.
6. Cookies
Cookies help personalize your experience on Calio. Here's a breakdown of what we use:
| Cookie Name | Purpose |
|---|---|
_session_id |
Tracks your session and cart activity |
_visit |
Helps us analyze site traffic patterns |
_uniq |
Tracks unique visits, resets daily |
cart |
Saves items in your cart for up to 2 weeks |
_secure_session_id |
Maintains secure session browsing |
storefront_digest |
Verifies access to password-protected pages |
You can choose to disable cookies through your browser settings, though this may affect site functionality.
7. Age Requirements
By using our site, you confirm you are at least 18 years old, or have the consent of a parent or guardian to use Calio services.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. If we make material updates, we’ll notify you directly or via email when applicable.
If Calio merges with or is acquired by another company, your information may be transferred as part of the new ownership structure.
Contact Us
Have questions or concerns about your data? We’re here to help.
Calio, LLC
support@calioshop.us
(386) 337-8715
13690 NW 14th St, Doral, FL 33182