📦 Shipping & Delivery Information
At Calio, we’re committed to getting your order to you quickly, safely, and with no surprises.
🌍 Where Do We Ship?
We currently offer shipping throughout the United States. Whether you're in a big city or a small town, we’ve got you covered.
đź’¸ Shipping Costs
Good news—shipping is completely free on all orders. No hidden fees, no extra charges. Just straightforward service.
⏱️ Delivery Timeline
We work hard to get your order to you as fast as possible:
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Processing Time: 1–2 business days (Monday–Friday)
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Shipping Time: 2–4 business days (Monday–Friday)
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Order Cut-off Time: 12:00 AM EST (GMT-5)
You’ll receive a confirmation email as soon as your order is on the way.
🧾 Can I Ship to Multiple Addresses?
We currently do not support shipping to multiple addresses in one order. If you’d like items sent to different locations, please place a separate order for each destination.
🔍 Order Tracking
Once your order ships, you’ll get an email with your tracking number. Please allow up to 48 hours for tracking info to update.
If you haven’t received your order within 20 days of shipment, don’t hesitate to contact us at support@calioshop.us with your name and order number. We’ll be happy to help!
đź’” What If My Order Arrives Damaged?
We’re so sorry to hear that! If your order shows up damaged, please contact us right away at support@calioshop.us. Be sure to include your order number and a clear photo of the item so we can make it right.
🤝 Need Help?
Still have questions? We’re here for you.
Calio, LLC
support@calioshop.us
(386) 337-8715
13690 NW 14th St, Doral, FL 33182